Contact
Talk to a human.
Pick what it is about and we will route you to the right desk. Most messages get a reply within one working day.
Send a message
Straight to the right desk.
Channels
Find us where you already are.
Official EXY channels. Tap one to copy its handle. Admins will never DM you first.
Support hours
Someone is always awake.
Live chat runs around the clock in English. Persian, Indonesian and Spanish support follow local working hours.
Example schedule.
Before you write
Stay safe, and maybe skip the wait.
We will never ask for your seed phrase.No one from EXY will ask for your seed phrase, private keys, passwords or API secret, or ask you to send funds. If someone does, it is a scam: report it to us.